Easy Branch Orientation and Guide for Staff Training

We’ve created a guide to our most useful materials on military families: their culture, their unique needs, and the military systems that support them when they have a child with a disability. There is something for every staff member, from those with lengthy experience working with military families to those just starting out. AND-links to parent handouts, including 3 handouts you can brand with your Parent Center logo!

The Branch, Military Parent Technical Assistance Center’s (MPTAC), mission is to build the capacity of parent centers to provide effective services to military parents of children with disabilities and youth with disabilities in military families.

The Branch is dedicated to assisting you and your staff in building the capacity of your center in providing support and services to military parents of children and youth with disabilities. We offer global (universal) technical assistance (TA) and information for all Parent Centers and their staff in the US and its territories and targeted TA to the top 12 states with the highest military populations. Intensive (one-to-one) technical assistance (TA) is also available for all Parent Training and Information (PTI) Centers and Community Parent Resource Centers (CPRCs).  Intensive includes a range of support from assistance with navigating military systems to building rapport and MOU’s with your local installations to TA for you to assist with trainings provided at installations in your area.


Useful Resources for Staff Orientation or Ongoing Training and Development

The Branch has many useful resources in print and media formats. We have organized a number so that you can support new or current staff with their training and development regardless of length of time in your organization. Each item will provide you and your staff information and education about the needs of military families who have children with disabilities: from military culture to nuances of the military systems that support their children with a disability to expert level information. Even your seasoned staff who are knowledgeable about military culture, systems and your local installations may enhance their expertise. While the listings here are our suggestions, there are over 90 resources available on the Branch website. We thought highlighting resources for you, your staff and volunteers just like a starting place on a map would be helpful. Feel free to supplement based on staff interest and prior knowledge.

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An asterisk (*) means a resource may be useful for parents.

All articles include a downloadable print version.

Initial Three (3) months or 101-Level Training:Type of Resource
Deployment: What it is and What it Means for the Families you ServeArticle, approx. 3-4 mins.
Relocation for Military Families – PCSArticle, approx.  4-6 mins.
How to Use Military Rank and InsigniaArticle, approx.  1-2 mins.
The Voicemail: Where to Learn Military Acronyms and TermsVideo, approx. 3 mins
*The Exceptional Family Member Program (EFMP)Article, approx. 5 -7 mins.
Initial Six (6) months or 201-Level Training:Type of Resource
*School Issues Covered by the Interstate CompactFact Sheet/Handout (download)
Tricare Healthcare for Military Families (e-module)Self-paced learning module or staff training webinar. Includes links to print resources, parent handouts
TRICARE: Healthcare for Military FamiliesArticle, approx. 4-6 mins.
Military Locations and Contacts: Interactive Maps with instructionsInteractive Web pages
Tips for Accessing Military Installations for Individual Assistance and TrainingsChecklist/planner
Initial Nine (9) months or 301 Level Training:Type of Resource
*Short videos on military healthcare  (from TRICARE)Videos, @ 3 minutes each
ABA and TRICARE ECHo for Military Families (e-module)Self-paced learning module or staff training webinar. Includes links to print resources, parent handouts
Extended Care Health Option (ECHO)Article, approx.  10 mins.
The Role of the School Liaison OfficerArticle, approx. 10 mins.
Where Appropriate:Type of Resource
Connecting with Coast Guard FamiliesArticle, approx. 10 mins.
4 Ways Parent Centers can Help National Guard FamiliesArticle, approx. 10 mins
Medicaid: Referring Military Families to Supports and ServicesArticle, approx.  10 mins.
Military Childcare and Children with Special NeedsArticle, approx. 10 mins.
The Respite Care Question for Military ChildrenArticle, approx.  10 mins.
Military Special Needs TrustsArticle, approx. 10 mins.
What is Secondary Dependency (Adult Children with Disabilities)Article, approx. 10 mins.
Mental Health Resources for Military Families (e-module)Self-paced learning module or staff training webinar. Includes links to print resources, parent handouts
Help for Grandparents and Other Temporary Caregivers of Military Children (with handout, below)Article, approx. 10 mins.

Core Information Handouts for families: You can add your own Parent Center logo!

Additional Parent Handouts you may want to share:

Temporary Caregivers of Military Children: Guide to Essential Information

16 Financial Resources for Military Families

Military Family Handout for Transition-Age Youth

School Support Plans for Deployment: Tips for Parents

Special Needs Parent Toolkit – Birth to 18 (MilitaryOnesource)

Establishing Permanent Dependency (MilitaryOnesource)